Delivery Information

Free delivery applies to the UK Mainland only. For the Scottish Highlands, Northern Ireland, Isle of Wight and Channel Islands please call for appropriate rates. The classification of 'UK Mainland' is at the discretion of the courier/transport company responsible for the delivery of goods purchased.

Specific delivery dates cannot be given at the point of order although an estimated delivery time is provided as a guide. When your order is ready to be dispatched, you will be contacted either by ourselves or directly by our courier to arrange a delivery date/time. Deliveries are usually Monday to Friday from 8am to 5pm. Couriers will make every effort to deliver goods on time however they will not be held liable for delayed deliveries which are out of their control.

Radiators are heavy and may require people to be available when being delivered. Please note that cast iron radiators are curb side delivery only and require two strong people to accept the delivery. The driver will not take these radiators into the property as they are palletised.

Any damages or missing items must be reported within a reasonable time, ideally call us on 01282 611172 within 24 hours.